Concept
Patient satisfaction
Images
Catalogue
- Books
A guide to making a complaint about the NHS services in Herefordshire : listening... helping... acting... improving / Herefordshire Community Health Council.
Date: [1996?]
- Pictures
- Online
A doctor reading out a letter from a dissatisfied patient to his wife over breakfast. Wood engraving by C. Keene, 1878.
Keene, Charles, 1823-1891.Date: 1878Reference: 13820i- Books
Hospital survival guide : a handbook on how to get the best care in hospital or nursing homes / [editor, Lynne McTaggart].
Date: [1996]- Books
Complaints about N.H.S. services in Salford : listening... acting... improving... / Salford Community Health Council.
Salford Community Health Council.Date: 1996- Books
Building on the best : choice, responsiveness and equity in the NHS / presented to Parliament by the Secretary of State for Health by Command of Her Majesty.
Date: 2003