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Venue information

If you’re planning a visit and you’ve got a question about:

  • our exhibitions or events 
  • our facilities and services 
  • anything else about the venue 

You’re likely to find what you need in the Visit us section of the website. If the answer's not there, contact: 

Wellcome Collection enquiries
+ 4 4. 0 2 0. 7 6 1 1. 2 2 2 2

Access information

If you have a question about access at Wellcome Collection, check out our Accessibility page. If you don’t find what you need, then contact: 

Access
+ 4 4. 0 2 0. 7 6 1 1. 2 2 2 2

Library and collections information

If you’re interested in using our collections and have a question about: 

  • visiting and using our library 
  • researching and accessing our collections 
  • finding out more about items in the collections 
  • donating to our collections 

You'll probably find what you need in the Collections section of the website, but if you don’t, then contact: 

Library enquiries
+ 4 4. 0 2 0. 7 6 1 1. 8 7 2 2

Reporting scams

We are aware of some fraudulent communications and websites claiming to be associated with Wellcome. They might include our logo or information taken from our website. We want to assure you that these are not from us. We do not provide financial loans, request financial information including bank details or request money in any way. If you have paid any money to individuals or organisations claiming to be Wellcome, or if you believe you have been defrauded, please contact Action Fraud.